OneNomad Studio / Support
Customer support
Help with any app or website OneNomad Studio built or maintains. Your message goes to the person who wrote the code, not a ticket queue, and you will hear back within two business days.
What to include
Four things that speed up the fix
None of these are required, but the more of them your first message covers, the faster the answer comes back.
01 / Which product
The name of the app or site, and the page or screen where the problem shows up.
02 / What happened
What you did, what you expected, and what you got instead. Exact error messages help more than descriptions of them.
03 / Where you saw it
Device, browser, and operating system if the problem is visual or only happens in one place.
04 / How urgent
Say so if something is down in production. Outages get looked at first, ahead of questions and small fixes.
Send a request
Write it here or email direct
Both land in the same inbox. If the form gives you trouble, hello@onenomad.studio always works.
Looking to start something new rather than fix something existing? Start a project is the right door.